Do you have order minimums?
Our order minimum is 10 people. If your order is smaller than this please call our office at 253-922-3280 or email us at firstname.lastname@example.org so we can discuss what potential options could be.
How far will you travel?
We will travel any distance but the delivery fee will vary depending on the distance.
$15 within 5 miles
$25 within 10 miles
$35 within 15 miles
$45 within 20 miles
Call for delivery further than 20 miles from our Fife location.
How far in advance do I need to order?
72-hour notice is required for corporate and social events (disposable set-up only).
For all full-service events (or what we call durable set-up) we require a 7-day notice.
How do I reserve your services?
You may reserve with us online, however online orders will be disposable set-up only.
For full-service events please call our office at 253-922-3280 or email us at email@example.com.
What are your hours of service?
Our standard hours of service are 7 am to 3 pm, Monday to Friday. Any orders made before 7 am, after 3 pm, or on the weekend are considered after-hours events. These events will incur a 20% after-hours charge. This will only vary if a custom agreement has been made with Two Busy to Cook Catering.
Do you require a deposit?
All weekend events, events of 100 people or more, and after-hours events require a 25% deposit to secure your date.
What is your cancellation policy?
All cancellations for weekend events, events of 100 people or more, and after-hours events must be made no less than 10 days before the event is scheduled. The 25% deposit is NON-refundable if the event is canceled less than 10 days prior to the date requested without a rescheduled date.
If an event is canceled 3 days or less before your scheduled date, the client will be billed for the entirety of the event. Rescheduling for events canceled 3 days or less before the scheduled date will vary.
What are your payment options?
We do not offer online payment at this time. If you place an online order with us, a team member will confirm the order with you and email an invoice with an online payment link. All credit or debit card transactions incur a 3% processing fee, added to your total.
We also accept checks, direct deposit & cash. Your invoice must be paid in full on the day of your event. Arrangements may be made for corporate businesses needing special payment methods.
What are your services and their price differences?
All disposable set-up orders will include a 10% service fee. Durable or full-service events include a 20% service fee. Delivery, rental, or linen services will vary.
There is a three-hour minimum for staffed events. $30 per hour for servers and $38 per hour for on-site cooks. Chargeable hours include time to/from the event, set-up time, length of the event, and clean-up time.
Do you have menus for dietary restrictions?
If you or your guests have dietary restrictions or food allergies please let us know when placing your order so that we can best accommodate you. We can offer many Avoids Gluten options and we do our absolute best to minimize the risk of cross-contamination, however, we are not a Gluten-Free kitchen.
Can I customize my menu?
If you have a vision of what you would like for your event and do not see it on our menu, please let us know and our Chef/Owner Brad will work with you to bring your vision to life. Every menu we have available can be customized to fit your exact needs. Whether this includes customizations to fit a budget, or adding to a menu, we can do it all.
Do you offer rentals?
Do you offer tastings?
We can schedule a tasting of any menu. Come by, meet our team, and get a taste of our amazing options. We require at least a 5-day notice for scheduling tastings and the cost will vary depending on which menu you choose and for how many people the tasting will be for.
Do you serve alcohol?
We do not serve alcohol but we know several licensed Bartenders and Bar Service providers in our local area that will offer this service to you including The Wild Lemon.
What happens to leftovers?
If the food is on the buffet it is disposed of, but if it has never made it to the buffet we donate to the Tacoma Rescue Mission.